![]() ![]() Our customers will receive renewal notification email 7 days prior to the renewal date advising about upcoming auto-charge, so it is important to double check card information including the expiration date. ![]() User is required to check the expiration date of the credit card before annual auto-charge transaction is proceeded since otherwise it will fail the renewal which eventually leads to the cancellation of the entire subscription immediately. A renewal order will be issued and emailed to user account ID. Yearly Subscription continues yearly base by auto-charging on the initial purchase day of each successive year, using the same payment method. Account Page is and includes Login Information, Reset Password, Change Login Method, Invoice Link, Add License, Support Site, etc. Account PageĮach customer needs to Create Account ID prior to purchase and login to NetDrive3 software. Information can be found in Team License including how to add Team members, add Team Licenses and Team features. Note: Refund can be proceeded within 2 weeks of purchased day based on our Refund Policy. Note: Remove license of Yearly Subscription is limited one time per day. Support and update for Yearly Subscription lasts during subscription period. Note: Support and update period of added licenses of Lifetime license for 1 year will comply with the license period of 'initial' purchase order (not add license period). ![]() Note: Yearly Subscription allows to 'Remove license' purchased within 14 days according to refund policy. ‘ Lifetime License’ will issue individual purchase order for each add license request at corresponding add license price. It is important to know that the renewal day is now changed to this day as explained in Subscription Auto-Renewal. Then a new Yearly Subscription purchase order will be issued for total license quantities at adjusted total price for 1 new year. ‘ Yearly Subscription’ will first cancel current (initial or the most recent) purchase order by partial refunding applying ‘prorate’, counting from initial or the most recent purchase day. When placing an add license order, the followings will be proceeded : The purchase can be proceeded in License category in Account Page. License can be added to initial purchase order at 'Add license' price. Note: Personal plan offers both 1 year and lifetime support option whereas Team plan offers lifetime option only. In case of ‘lifetime’ support and update option, the license will last during product lifetime along with support and update. Detailed information can be found in the article 'What happens to my one-time license (prior product name of current Lifetime license with 1 year support) after 1 year?'. For the customers who further need support and update after 1 year expired, additional Lifetime Support Option is available. In case of ‘1 year’ support and update option, the license can be used for product lifetime with limited support and update of 1 year. ‘ Lifetime License’ literally can be used during product lifetime with selection of ‘ support and update’ period, either 1 year or lifetime. It is very important to know about Subscription Auto-Renewal which will be auto-charged on the initial purchased day of next year, using the same payment method. ‘ Yearly Subscription’ can use the license during subscription period along with customer support and version update. Two types of NetDrive3 licenses are available, subscription based and onetime purchase. Unlike Personal plan, each Team member has their own drive items and mounted drives are not visible to other Windows users on the same devices. After the purchase, Team admin must Add Team Member in Account Page. ‘ Team Plan’ can have respective account ID for each Team member. In case of multiple Personal licenses, same drive items are used among the devices and mounted drives/contents are accessible to other Windows users on the same device. ‘ Personal Plan’ is generally for personal use which allows only a single account ID whether customer purchases one or multiple licenses. NetDrive3 has two kinds of plans, Personal and Team, which can be found in Bdrive website. Note: Each account ID can purchase only one license type. Useful license information can also be found in Account Page. Once the license purchase is successfully completed, no-reply confirmation email is immediately sent to user account ID along with the invoice link. ‘ License’ is defined as the number of software that can be used concurrently in any device, and each customer can purchase as many licenses as needed. Unlike our previous versions, NetDrive3 does not use license number anymore and it always needs to be connected to the Internet while using.Ī trial version is available in Bdrive website and it is recommended to check our software prior to the purchase. Each customer needs to Create Account ID in order to purchase and login to NetDrive3 software. ![]()
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